The AI Operating System for Healthcare

The Intelligence Layer for Modern Healthcare.

Carezhen transforms patient engagement, automates healthcare workflows, orchestrates enterprise communications, and delivers AI-powered operational intelligence — without replacing your existing EHR.

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Trusted by health systems, DSOs, and specialty groups across the US.
Clinician reviewing patient information on a tablet

AI Copilot

Draft visit summary ready

Confirmed

Tue · 10:30 AM

Intake complete · Insurance verified

Patient — SMS

"Can I reschedule to next Thursday?"

Carezhen offering 3 slots…

+12 Google reviews

This week · 4.9 avg

-42%
No-show rate
Cross-channel reminders
+38%
Online bookings
24/7 web + voice booking
-52%
Documentation time
Ambient clinical copilot
3.4×
Patient reactivation
Recall + reputation

Works with your existing EHR — no rip and replace

Epic logo
Cerner logo
Athenahealth logo
ModMed logo
DrChrono logo
NextGen logo
Denticon logo
CareCloud logo
Office Ally logo
Epic logo
Cerner logo
Athenahealth logo
ModMed logo
DrChrono logo
NextGen logo
Denticon logo
CareCloud logo
Office Ally logo
Problems we solve

What every healthcare organization already knows.

The EHR isn't the problem. Everything around it is. Carezhen fixes the surface where patients, providers, and operations actually meet.

Reduce No-Shows

Cross-channel confirmations, voice reminders, and waitlist automation drop no-shows by up to 42%.

Increase Google Reviews

Trigger review requests at peak satisfaction. Route detractors to service recovery.

Automate Patient Communication

SMS, WhatsApp, email, and voice — one AI orchestrator, one unified inbox.

Reduce Administrative Work

Referrals, prior auth, eligibility, and document intake — automated end-to-end.

Increase Appointment Bookings

24/7 booking across web, voice, and SMS lifts online bookings by 38%.

Improve Patient Satisfaction

Programmatic NPS and PROMs with real-time sentiment routing to the right team.

Accelerate Revenue Growth

Recall, reactivation, and reputation drive measurable incremental revenue per patient.

Eliminate Manual Workflows

Visual workflow builder replaces spreadsheets, faxes, and hand-offs.

Improve Provider Productivity

Ambient documentation and clinical copilot give providers +2 patients / day.

Connect Every Healthcare System

FHIR, HL7 v2, REST, and native EHR connectors — deploys in weeks, not quarters.

Platform

One AI operating system. Six layers.

Carezhen sits above your EHR — a modular, enterprise-grade platform that unifies patient experience, AI, workflow, communications, and integrations.

Patient using a mobile health portal

Patient Experience

Every interaction the patient sees — portal, booking, intake, messaging, and voice — orchestrated as one modern experience.

Patient PortalOnline BookingDigital IntakeSecure MessagingReviews & Surveys
Patient Journey

Every touchpoint. Orchestrated by Carezhen.

From the first Google search to the next appointment — Carezhen coordinates every interaction across every channel, always in sync with your EHR.

Step 01 · Discovery

Google Search

Local SEO, service pages, and paid intent drive qualified traffic to your practice.

Everything powered by Carezhen · orchestrated on top of your existing EHR.

Touchpoint

Google Search

channelweb · sms · whatsapp · voice
orchestrated_byCarezhen
ehr_syncbi-directional
outcomemeasured
Solutions

20+ enterprise solutions. One platform. One brand.

Deploy the modules you need today, add the next without redesigning your operations. No sub-brands. No integration tax.

Patient Engagementcarezhen.app
Engagement/Inbox/Unified
3
AK
AllUnread · 12Assigned to me · 4Voicemail · 2AI-handled248 open · 12 unread
Patient
Payer
Channel
Time
Status
SM
Sarah M.
MRN-48291
BlueCross PPO
SMS
10:42 AM
New
DK
David K.
MRN-48147
Aetna HMO
Portal
10:38 AM
Reply
AR
Ana R.
MRN-48012
United PPO
Voice
10:31 AM
AI
JP
James P.
MRN-47996
Cigna PPO
Email
10:24 AM
Done
PV
Priya V.
MRN-47872
Kaiser
SMS
10:18 AM
Done
MO
Marcus O.
MRN-47812
BlueCross PPO
SMS
10:11 AM
Done
Showing 6 of 248 · Updated 10:42 AMSLA · 4m 12s median
AI Copilotcarezhen.app
Clinical/Sarah M./Copilot
1
AK
SM
Sarah M. · F · 39
MRN-48291 · DOB 04/17/1986 · Dr. Alvarez
Copilot on
ZGenerate summary
⌘ ⏎
SummaryGenerated 10:41 AM
  • • Type 2 diabetes · HbA1c 6.8% (↓ from 7.4%)
  • • Metformin refill due · last filled 09/14
  • • Last visit 08/22 · BP 128/82 · weight stable
  • • Preventive: mammogram due Q1 2026
Cited sources · 4Verified
· Encounter 08/22/25
· Lab · A1c · 10/03/25
· Rx · Metformin 500mg
· Order · Mammogram · pending
History
08/22 · Follow-up
05/14 · Labs
02/03 · Annual
Active Rx
Metformin 500
Lisinopril 10
Atorvastatin 20
Allergies
Penicillin
4 sources cited · Encounter 08/22/25Model · Zhen-Clinical 3.2
Workflow Automationcarezhen.app
Operations/Front-office/Board
5
AK
Intake3
TN
T. Nguyen
New patient
RP
R. Patel
Consult
MP
M. Park
Referral
Verify2
LW
L. Wong
BCBS PPO
DK
D. Kim
United
In Progress2
SM
Sarah M.
Post-visit
AR
A. Reyes
Rx refill
Done2
PV
P. Vij
Verified · 3.0s
MO
M. Osei
Referral sent
12 active · SLA 100% · 47 completed todayAuto-routed by Zhen
Executive Analyticscarezhen.app
Growth/Revenue/YTD
2
AK
YTDThis quarterLast 90dMTDvs. prior period
Net revenue
$14.82M
+18.4%
Reactivated
3,412
+34%
Rebooking
68%
+12pts
NPS
72
+6
Revenue trend · monthly$14.82M YTD
16M12M8M4MJFMAMJJASONNet revenue
Data through Nov 12, 2025 · 4 clinicsExport · CSV · PDF
Developer Platformcarezhen.app
Platform/Webhooks/Live
AK
POST · /v1/webhooks · patient.visit.completed200 · 42ms
{
  "id": "evt_9182",
  "type": "patient.visit.completed",
  "patient": { "id": "sarah_m", "mrn": "MRN-48291" },
  "provider": "dr_alvarez",
  "visit": { "id": "vst_44821", "duration_min": 22 },
  "signature": "sha256=a91f…c204",
  "created_at": "2025-11-12T10:42:18Z"
}
Send test eventretry · 0
Latency
38msp50
p99 · 92ms
Success
99.99%
Events / min
1,248
Region
us-east-1
Recent eventslive
10:42:18 · eligibility.verified · 200 · 38ms10:42:14 · appointment.rescheduled · 200 · 31ms10:42:11 · message.inbound.sms · 200 · 24ms10:42:07 · review.published · 200 · 44ms
Region · us-east-1 · SLO 99.99%v2025.11.12

MeetSarah.

Carezhen

One patient's day. One platform behind all of it.

Sarah's dayBook AppointmentInsurance VerificationVisitReviewsIntegrations
Industries

Configured for every care setting.

Specialty workflows, templates, and integrations tuned for the way your organization actually delivers care.

All Industries

Hospitals & Health Systems

Enterprise-grade orchestration across every hospital, clinic, and service line — with governance, RBAC, and executive analytics.

Explore Hospitals & Health Systems
Hospitals & Health Systems
Enterprise outcomes

Measurable outcomes. Real deployments.

Multi-site DSO · 87 practices

-42% no-shows

Replaced fragmented reminder tools with Carezhen's cross-channel journeys. Denticon and payer eligibility synchronized in real time.

"Our front desks finally have their time back — Carezhen books, confirms, and follows up automatically."
Priya Menon

Priya Menon

VP Operations, National DSO

DenticonSMS + VoiceEnterprise RBAC

Regional health system · 34 clinics

100% of calls answered

AI receptionist routes, triages, and books across every clinic. Front-desk staff freed to focus on in-person patient experience.

"We haven't missed a patient call in six months. It's the most transformative system we've deployed since our EHR."
Dr. Marcus Alvarez

Dr. Marcus Alvarez

CIO, Regional Health System

AthenahealthMultilingual24/7

Dermatology + Med spa group

+$1.8M year-one revenue

Recall campaigns and reputation management drove reactivation, 4.9★ Google averages, and a 3.4× reactivation lift.

"Reactivation revenue paid for the platform in the first quarter. Everything else is upside."
Elena Park

Elena Park

CEO, Aesthetic Group

ModMedReviewsCampaigns
HIPAA Ready
SOC 2 in progress
10+ EHR integrations
99.9% uptime target
Security & Trust

Enterprise trust, engineered in.

Built for the sensitivity of healthcare data and the operational requirements of large organizations.

HIPAA Ready

BAA available. Administrative, physical, and technical safeguards mapped to HIPAA.

SOC 2 Roadmap

Type I in progress with a defined path to Type II — controls implemented today.

APIs · HL7 · FHIR

Bi-directional interoperability with modern and legacy healthcare systems.

Audit Logs

Immutable audit trails for user, system, and integration activity.

SSO & MFA

SAML/OIDC single sign-on and multi-factor authentication across all users.

Enterprise Deployment

Multi-region cloud with isolation, DR, and dedicated environments.

10+
EHR & PM systems integrated
99.9%
Platform uptime target
24/7
AI voice availability
HIPAA
Ready · SOC 2 in progress
FAQ

Frequently Asked Questions.

Answers to the questions healthcare leaders ask before choosing Carezhen.

No. Carezhen is designed to sit above your existing EHR — Epic, Cerner, Athenahealth, ModMed, DrChrono, NextGen, Denticon, and others. We orchestrate patient engagement, AI, workflows, and communications while your clinical system of record stays exactly where it is.

Enterprise Demo

Ready to modernize your healthcare organization — without replacing your EHR?

Book a personalized demo today. We'll map Carezhen to your EHR, workflows, and priorities in under 45 minutes.