Carezhen
Solutions

20+ solutions. One platform. One brand.

Every solution is Carezhen. No sub-brands. No integration tax. Adopt one module or the full platform — orchestrated on top of your existing EHR.

Engage5 solutionsCare4 solutionsAutomate4 solutionsGrow5 solutionsFoundation2 solutions
Pillar

Engage

Patient Engagement

Omnichannel engagement across every patient touchpoint.

SMSWhatsAppVoiceEmailChatPushPatient PortalOnline Registration

Appointment Scheduling

Real-time booking across sites, providers, and payers.

Online BookingProvider CalendarReserve with GoogleAI SchedulingWaitlistRemindersRescheduleNo-show Prediction

Voice AI

Enterprise AI receptionist — 24/7, multilingual, human-grade.

Appointment BookingConfirmationsInsurance VerificationPrescription RemindersRecall CampaignsCall RoutingVoice Analytics

Patient Portal

Modern portal with omnichannel messaging.

Records accessTwo-way messagingBill payRefill requestsCare team

Digital Intake

Mobile forms, consents, and clinical questionnaires.

Custom formseSignatureHIPAA consentInsurance captureEHR write-back
Pillar

Care

AI Copilot

Assistants for providers, admins, and care teams.

Clinical SummaryChart ReviewMedical TimelineDocument SearchClinical NotesCoding AssistanceKnowledge Assistant

Clinical Intelligence

Deep understanding of the patient record.

Patient summaryLongitudinal timelineMedical record NLPProvider productivity

Document Intelligence

Faxes, PDFs, and clinical documents — parsed and routed.

Fax intakeClinical NLPClassificationStructured extractionEHR routing

Population Health

Risk stratification and care gap outreach.

Cohort segmentationCare gapsPreventive campaignsChronic care management
Pillar

Automate

Workflow Automation

Visual builder for administrative and clinical workflows.

Visual Workflow BuilderRegistrationEligibilityDocument RoutingTask AutomationBusiness RulesEvent-driven Automation

Referral Management

Loop closure across referring and receiving providers.

Referral intakeStatus trackingConsult notesLoop closure SLAs

Insurance & Prior Auth

Real-time eligibility, benefits, and prior authorization.

EligibilityBenefitsPrior authorizationPayer portal automation

Communication Hub

One unified multi-channel orchestrator.

SMSWhatsAppEmailVoiceChatPushTemplatesCampaigns+2 more
Pillar

Grow

Marketing Campaigns

Healthcare marketing automation across every channel.

SMS CampaignsWhatsApp CampaignsVoice CampaignsEmail CampaignsBirthdaySeasonalRecallHealth Check+3 more

Review & Reputation Management

Google review automation and reputation defense.

Review RequestsQR ReviewNegative Feedback RecoveryAI Review RepliesReputation DashboardLocation Performance

Survey & Patient Experience

NPS, CSAT, CES with AI sentiment.

NPSCSATCESPatient FeedbackProvider FeedbackAI SentimentReal-time Analytics

Healthcare CRM

Unified patient and household record.

Unified profileHousehold linkingInteraction historySegmentation

Payments

Text-to-pay, payment plans, and reconciliation.

Text-to-payCard on filePayment plansReconciliation
Pillar

Foundation

Executive Analytics

Executive-grade KPIs with predictive reporting.

RevenueAppointmentsCampaign PerformancePatient SatisfactionGoogle ReviewsOperational KPIsAI RecommendationsProvider Productivity

Developer Platform

APIs, SDKs, webhooks, sandbox, marketplace.

REST APIsSDKsWebhooksSandboxOAuth 2.0MarketplaceDeveloper Portal

Not sure where to start?

We'll map Carezhen to your EHR, workflows, and top three business priorities.

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Enterprise Demo

Ready to modernize your healthcare organization — without replacing your EHR?

Book a personalized demo today. We'll map Carezhen to your EHR, workflows, and priorities in under 45 minutes.

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