Carezhen
Platform architecture

The AI operating system for healthcare.

Carezhen is a six-layer platform that sits above your existing EHR — modernizing every patient touchpoint, automating every workflow, and giving your leadership real-time operational intelligence.

  1. Layer 01

    Patient Experience Layer

    Every patient-facing touchpoint — portal, booking, intake, messaging, voice — modernized and unified.

    Patient PortalOnline BookingDigital IntakeSecure MessagingReviews & Surveys

  2. Layer 02

    AI Intelligence Layer

    The reasoning core: clinical copilot, voice AI, sentiment, document understanding, and predictive models.

    Clinical CopilotVoice AIDocument AISentimentNo-show Prediction

  3. Layer 03

    Workflow Automation

    Visual, event-driven orchestration for referrals, prior auth, eligibility, recalls, and care coordination.

    ReferralsPrior AuthEligibilityRecall LoopsTask Automation

  4. Layer 04

    Communication Hub

    One orchestrator across SMS, WhatsApp, email, voice, chat, and push — with templates, campaigns, and analytics.

    SMSWhatsAppVoiceEmailChatPush

  5. Layer 05

    Integration Layer

    FHIR, HL7 v2, REST, and native connectors — bi-directional interoperability with modern and legacy systems.

    FHIRHL7 v2REST APIsWebhooksOAuth 2.0SDKs

  6. Layer 06

    Not replaced · orchestrated

    Existing EHR

    Your systems of record stay in place. Carezhen makes them measurably smarter — never replaces them.

    EpicCernerAthenahealthModMedDrChronoNextGenDenticon
Design principles

Built the way enterprise healthcare actually runs.

01

Not an EHR.

Carezhen never replaces Epic, Cerner, Athenahealth, ModMed, DrChrono, NextGen, or your PM system. It orchestrates them.

02

Composable.

Every layer is modular. Adopt one solution or all 20+ — without redesigning your operations.

03

Interoperable.

FHIR, HL7 v2, REST, and native connectors. Deploys in weeks, not quarters.

04

Enterprise-grade.

HIPAA-ready. SOC 2 in progress. SSO, MFA, RBAC, and immutable audit logs on every action.

Enterprise Demo

Ready to modernize your healthcare organization — without replacing your EHR?

Book a personalized demo today. We'll map Carezhen to your EHR, workflows, and priorities in under 45 minutes.

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